Which option best describes a service?

Which option best describes a service?

• A. A tangible good
• B. An intangible product delivered to customers
• C. A price strategy
• D. A trade show event

Answer: (B)

A service is something performed for a customer rather than a physical item someone owns. It is intangible—you can’t touch or store it—and it’s delivered through an action, expertise, or access. That’s why describing a service as an intangible product delivered to customers fits best: it captures the idea that the value comes from what’s done for you, not from a tangible object you take away. A tangible good is a physical item you can hold, a price strategy is about how you set prices, and a trade show event is an activity or gathering rather than the nature of what a service is.

A service is something performed for a customer rather than a physical item someone owns. It is intangible—you can’t touch or store it—and it’s delivered through an action, expertise, or access. That’s why describing a service as an intangible product delivered to customers fits best: it captures the idea that the value comes from what’s done for you, not from a tangible object you take away. A tangible good is a physical item you can hold, a price strategy is about how you set prices, and a trade show event is an activity or gathering rather than the nature of what a service is.